About Us
Amplify Your Business Success Through Human-Centered Operations
More than just solutions, we cultivate growth by nurturing the symbiosis between efficiency & empathy, business & personal development, and vision & execution.
Our Mission
“To empower business owners to confidently navigate growth and foster success through streamlined, human-centric business operations.”
At Operations House, we believe in strategic partnership over consultancy. We understand that as a small or emerging business leader, you pour your heart and soul into developing your company and people, and that can stretch your bandwidth to the limits. That’s where we come in. We step in to serve as Chief Reality Officer, providing a framework for efficient idea execution tailored specifically to your business's unique challenges and potential.
By transforming visions into tangible outcomes, we help entrepreneurs innovate and expand their horizons, all while maintaining the balance between business growth and personal well-being.
We streamline business operations, transforming the intricate challenges of business growth into stepping stones toward success. Leadership, accounting, sales and marketing, capacity planning, forecasting, project planning, organizational development, social responsibility and more—we leave no stone unturned.
Championing the Heartbeat of Business: Entrepreneurs and Their Teams
Introducing Ashley Carroll: Your Chief Reality Officer
Hi! I’m Ashley. I’m proud to be the heartbeat of Operations House I’ve seen firsthand the unique challenges and opportunities that small business face. My career path has spanned various industries and businesses scaling up to $20M. As a former accountant turned COO, I’ve walked in your shoes and know the excitement of the first sale, the thrill of scaling, and the constant quest for balance. This lived experience has cultivated our mission.
What captivated me most was the potential of technology as a democratizing force, a tool capable of leveling the playing field. I saw this potential in action while working at a non-profit Community Development Financial Institution (CDFI), where loan recipients were often late on payments due to lack of transportation. Could the solution be as simple as enabling online payments? Indeed, it could. Implementing an ACH system led to an 85% decrease in late payments, a transformative change that underscored the power of smart tech deployment.
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This experience cemented my conviction: technology and data, when guided by empathy and understanding, can drive incredible transformation. I carry this vision forward in my role as a Small Business Confidante and Chief Reality Officer, guiding business owners to transform their operations and align them with their desired lifestyle.
Coming from modest means, I was inspired by my single mother, who earned a college degree and eventually a doctorate under challenging circumstances. Her influence informed my personal purpose, which is to help others through democratizing wealth building that creates a positive ripple effect. I strive to create an ecosystem where financial freedom and quality of life coexist, and every team member can tap into balanced prosperity.
“Although the word vision can often feel abstract, especially in the world of business, at Operations House our vision is vivid, tangible, and fundamentally human.”
Our Team
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Fanni Dombovari
Chief of Staff
Fanni has quickly become our right hand and lighthouse in the storm, offering steady guidance even on the toughest days of business ownership. Her ability to hold us accountable, always keeping us aligned with our values while pushing us forward, has been pivotal to our sustainable growth. Fanni doesn’t just keep our operations on track—she elevates them.
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Lexie Wilson
Junior Operations Assistant
Lexie is diving into everything from communication to project management, bringing her natural empathy and positivity to every task. She’s already making sure our processes are well-documented and scalable. As the glue of Operations House, Lexie keeps our day-to-day operations running smoothly, ensuring our team feels supported every step of the way.
At Operations House, our values guide us in every decision we make and every interaction we have. They are the foundation upon which we've built our services and our relationships with our clients. This is what we choose to stand for:
Our Values
Integrity
We believe in doing what's right, always. Our commitment to honesty and transparency shines through in our actions and our advice.
Innovation
We're passionate about finding new ways to solve problems and improve business processes. We strive to stay ahead of the curve and bring the latest strategies and techniques to our clients.
Inclusion
We believe in the power of diversity and the strength of different perspectives. We foster an environment where everyone is welcomed, respected, and valued.
Empathy
We place ourselves in your shoes. Understanding your unique experiences and challenges is crucial to our approach and guides our tailor-made solutions.
Joy
We believe that the process of business transformation should be as enjoyable as possible. We bring a sense of lightness and fun to our work, making every engagement something to look forward to.
Our Social Impact
Making Small Business Resources Accessible For All
At Operations House, we believe in the power of business to make a positive impact on the world. We're particularly passionate about supporting non-profits and mission-driven businesses, understanding that they often face unique operational challenges.
If you're a non-profit organization or a business with a strong social mission, we'd love to hear from you. Let's explore how we can work together to optimize your operations and maximize your impact. We're open to sponsorships and collaborations that align with our values and vision.
